Start a Service Request

The Grand Seiko Service Studio is the only service facility in the United States authorized to service our watches. All work performed carries a twelve month guarantee. We’ll provide you with a free estimate to the cost of servicing your timepiece.

To begin your request, please complete the form below.

Your Details

To begin your request, please complete the form below.
Please enter your first name
Please enter your last name
Please enter your address
Please enter your city
Please enter your state
Please enter your zip code
Please enter your phone number
Email addresses must be valid and match
Email addresses must be valid and match

Add Your Watch

  1. Add the watch’s model number, which can be found on hang tag or on the watch box
  2. Add your watch’s individual serial number and case back number
  3. If you have another watch, you can add it using the same dialog.
Watch Information Guide
Please add a watch for service